Faq

Alicante Transfers is a Paper free Company & our Booking system has been made to be, easy & simple to use.

Here is a list of the most asked Questions, If you don’t find the answer your looking for you can use our online Facebook Community where we have over 25,000 Members.

You can ask any questions you want here about anything relating to #Benidorm or ask for reviews, Don’t just take our word for it.

If you still don’t find what you are looking for, you can contact Online Customer Support

Outside this time you can use the emergency number in your email to contact our 24h Customer help line.

Before you book

How do I make a booking on your website?

Just follow the simple on screen booking form, This will only take less then 2 mins. If you do get stuck we have live chat or you can call the customer service line, Use the Contact us page.

What information do I need in order to book?

To make your Alicante Transfer we will name your Full name (Lead Passenger) Contact Number & Full flight information including flight numbers also your detention.

I can not find a route I want to book. What can I do?

You can use the custom booking page to request a custom booking, We will reply within 30 mins in working hours,

How do I pay for my transfer?

You can pay for your Alicante Private Transfer when you make the booking, or you can pick to pay on Arrival, there is a charge for this service, and you still need your card info to make the booking, But your card will not be charged,

Can I book a transfer with more than one stop?

You can book a Alicante Transfers with more then one stop, When you are making the booking it will ask you if you would like to add any stops, There is a Fee and the stops must be in the same town as the Transfer is going,

If you are unsure get a call back you can always book over the phone, or request a custom booking.

Before you travel

What luggage entitlement will I have?

Each of the listed Transfers will tell you how much luggage you can take, If in unsure you can always upgrade to make sure,

But as a rule you can have one case and one carry on for each person traveling on a Transfer.

Where will I meet the driver when we land in Alicante?

You will get a email Confirmation with all the info on where to meet your driver, But if you are arriving at Alicante Airport, You will see your driver with your name as you walk in the arrivals hall.

There is an emergency number that is open 24hs a day, This will be in your email or text you receive from us after booking.

 

What happens if I can’t locate my driver?

For Alicante Arrivals, your Driver will be waiting in the Arrivals Hall as you walk in you will see the driver with your name on a Board or Tablet. There is also an Emergency Contact Number of the on Call Transport Manger 24hs a Day.

On your Return Journey, the driver will collect you from the same place you have been dropped of, Unless arranged different,

My group size has changed, can I choose another vehicle?

You can change your Group size for your Alicante Transfer, Just use the Contact Me Page.

How long will the transfer take to Benidorm?

Depends on where you are going, We only use the main Toll Roads, A Transfer from Alicante to Benidorm Takes about 45 minuets.

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